Frequently Asked Questions


when will my product ship?

We will work to process your order as quickly as possible. We will typically process and have your order shipped within 24 - 48 hours.

when will my product arrive?

We offer a variety of shipping options via UPS and USPS. The arrival date will depend on the carrier and option selected. Once an item is shipped, an e-mail will be sent with tracking details.

REturn and exchange policy?

We are currently not able to accept returns or issue refunds for purchased sets; however, if any items arrive damaged, please let us know and we will work to make it right. You can reach out to us at giftmercantile@gmail.com.

where do you ship?

We currently only deliver within the United States.